
FAQs
1. Why should I use a separate SIM card when I can just activate my international roaming?
International roaming on your local number is incredibly expensive. Apart from being charged a 15% surcharge, incoming and outgoing rates are unnecessarily inflated. With a UNICONNECT Global SIM card, there is no 15% activation charge and outgoing rates are much lower. One card covers over 200 destinations and there is free incoming in over 60 popular countries.
2. Do I really reduce my roaming costs by switching to a Uniconnect SIM Card?
Definitely! Our highly negotiated prices offer you the lowest outgoing charges possible.
That coupled with our free incoming facility in over 60 popular countries makes UNICONNECT the sensible and affordable choice.
3. Are there any hidden charges associated with the free incoming calls?
No, there are no hidden charges in any of our products. We have an exclusive partnership with global mobile service providers in order to provide free incoming calls in over 60 countries. This is a unique arrangement, the first of its kind offered in India.
4. How do I pick the best roaming solution for me?
We have knowledgeable and competent sales personnel who can suggest the best roaming talk plan for you, based on your travel itinerary. Your ideal talk plan will be based on your destinations, duration of your stay abroad, type of calls that you require such as incoming, outgoing, international, or local calls.
5. How will I know the exact tariff details for the locations I wish to travel to?
It is our mission to provide you with the right solution for your travel plans.
Our sales personnel will go through your travel plan with you and based on your requirements will provide the exact tariffs for the destinations of your choice.
6. How do I make the payment for the UNICONNECT SIM?
All payments are to be made via valid credit card and/or cash.
7. What do I do if I have any enquiries or problem with my UNICONNECT service while I am travelling?
You will be provided with a clear and uncomplicated guide to which you can quickly refer for hassle free usage of the SIM. You can even call our 24/7 help line from anywhere in the world in case of immediate assistance.
8. What should I do if I lose my SIM card?
In order to prevent any misuse of your lost or stolen SIM card, it should be immediately reported to us on the numbers provided to you in the handyguide whilst availing the SIM card.
9. When will I receive my invoice?
You will receive your invoice after 30 days of returning the SIM card to us.
10. How do I return the SIM card?
We are always just a call away from you. Please call us to assist you to retun the SIM card.
To obtain a UNICONNECT SIM card, please fill out this enquiry form by Clicking Here,
Or contact us on the following numbers.
Our representatives will contact you as soon as possible to guide you in selecting the best option from the range of SIM cards and talk plans we offer, that meet your travel plans. The SIM card will then be delivered to you at the specified address.
Or contact us on the following numbers.
| Mumbai - +91 99671 47000 |
| Delhi - +91 88001 91165 / 66 / 67 |
| Bangalore - +91 98861 47000 |
| Chennai - +91 96000 33111 |
| Kolkata - +91 93311 02050 |
| Pune - +91 98225 42007 |
| Hyderabad - +91 90527 47000 |
Our representatives will contact you as soon as possible to guide you in selecting the best option from the range of SIM cards and talk plans we offer, that meet your travel plans. The SIM card will then be delivered to you at the specified address.
