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Frequently Ask Questions?
Answers you want before you decide your International SIM

Why buy an International SIM Card in India?

Uniconnect selects the best local card of your destination making it conveniently available in India, thus helping you enjoy the best quality networks of the country you are travelling to at the most economical local tariffs and special India calling rates.

It also saves you from the time and money of searching and completing the documentation for a mobile connection on arrival in that country.

What is the difference between Post-paid & Pre-paid SIM Cards?

In Prepaid, payment method is where you pay before you enjoy the services offered. Here there are no surprise bills and you know exactly how much you are going to spend for the coming trip for a particular service. In Postpaid the credit card is usually taken as a guarantee for payment and you receive your bill after you use the services, so you will have no idea what you may have spent till the end of the month.

Most people we have surveyed have felt the bills are far above the expected charges.

Will the SIM have data activated also?

You can choose Add-on data packs with voice services on our various SIM cards. Visit our Internet Plans page for more information.

What are the documents required for buying the SIM?

The passport copy is mandatory for purchasing the simcards. The VISA copy is also required for UAE, Qatar and Saudi SIM Cards.

What do you mean by free calls available?

This means with your Uniconnect SIM Card you can avail free calling minutes for outgoing calls or incoming calls so that as soon as you land in a foreign country, you can immediately call your loved ones.

What do you mean by zero roaming SIM?

By zero roaming SIM, we mean that there will be no extra roaming charges applicable – the SIM works only in the destination you are travelling to thus no fear of exorbitant roaming costs. Some of our SIM Cards such as Global, Europe SIM Cards have roaming on, please visit specific country page for details.

Do I need a separate handset?

For USA, a tri band or quad band handset is mandatory

For South Korea and Japan, a 3G handset is mandatoryFor South Korea and Japan, a 3G handset is mandatory

I require a Micro or Nano SIM for my tablet/handset?

UNICONNECT provides normal SIM cards by default. Smartphone/Tablet users must mention the requirement in advance to organise a Micro/Nano SIM card for their device. Please contact us for organising the required size.

Do I have to return the SIM?

There is no need to return the prepaid SIM cards, you can use it as many times as you wish, however remember that if the SIM is not used at regular intervals, may get deactivated as per respective networks policy.

How do I know this is the cheapest SIM Card available?

There are various SIM Cards available to the Indian traveller, generally these are post-paid services and while they sound very tempting, we request you to do a full comparison of rates and be prepared for a shock. Several providers charge nearly 35-50Rs a minute to call India as compared to a UNICONNECT SIM, which is generally between 1-10Rs a minute. The answer is simple, we are the cheapest SIM Card because our SIM Cards come directly from mobile networks and thus offer the most competitive rates.

How can I enjoy cheaper rates to call India?

You can use the prefix dialling to call India and avail the cheapest calling rates, also you can activate special recharges for voice pack to get free minutes for calling India, do visit our India calling page for further information.

Where can I buy these SIM Cards from?

The SIMcards can be purchased online from our website and also from our kiosk’s at various international airports. Please visit our buy now page for details

Do we have any customer support facility?

We have 24 * 7 customer support facility of the local operator available not only at your foreign destination but also you can call us on +91 90223 38000 for any information day or night.

What do you mean by free calls available?

This means with your Uniconnect SIM Card you can avail free calling minutes for outgoing calls or incoming calls so that as soon as you land in a foreign country, you can immediately call your loved ones.

Do we have to go looking for recharge vouchers once we reach the foreign destination?

We have recharge voucher available for various countries and can be purchased online or from our kiosk’s at various international airports, simply click on our recharge now page and complete the process within seconds. Recharges are also available at most supermarkets like 7/11’s at the destination countries.